Sales Department

Steve Bernu, New Vehicle Sales Manager

Steve Bernu, New Vehicle Sales Manager, has assisted customers select their "dream vehicles" for thirty-five years. Soft-spoken with a friendly smile, Steve takes the stress out of car shopping. He combines hometown values with ongoing training to keep his team at their professional best for one reason; to serve you and earn your complete satisfaction with your car buying experience at Arrow.

 Steve says, " Our sales department has one purpose: to exceed your expectations from test drive to delivery."

At Larry Reid's Arrow Buick Pontiac GMC Truck, our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. We also have a team of professionals specializing in a variety of financial solutions. We work with many financial institutions to assist every customer with their unique credit needs.

Andy Brinkman, Pre-Owned and GM Certified Manager

Sales Hours:
Monday - Thursday: 8:30AM - 9:00PM
Friday - Saturday 8:30AM - 6:00PM
Sunday: Closed

 Tim Garrick, Internet Manager

Mike Blumer, Internet Manager

Rich Pierce, New Vehicle Specialist

Jim Radcliffe, Service Director

Jim Radcliffe believes your service visit begins from the time you first schedule a service appointment to the day after you have your vehicle back home. Through a next day follow-up call, his department wants to make sure your entire experience was exceptional and that you are completely satisfied.

Our state-of-the-art facility, Jim's 27 years of experience, and his professional,  factory-trained, GM-Certified service technicians will deliver efficient, quality vehicle care. Ask about Arrow's "New Owner Clinic." Jim, his staff, and other departments conduct this informative and money saving clinic many times each year. Learn tips on how to keep your vehicle running at peak performance, keep that paint finish sparkling, and even how to touch up small paint chips and scratches. It's a fun and casual evening with light snacks and beverages provided. Best of all, it will help you protect your investment and --it's free.

 Service Center Hours:
Monday - Friday: 7:30AM - 6:00PM
Saturday & Sunday: Closed
After hours pickup and drop-off available.

Herb Haverland, Parts Manager

Herb Haverland, Parts Manager, has been with Arrow since 1990 and has over 41 years of parts experience. He and his department take pride in using their experience and our large parts inventory to assist our customers. Herb plays a large part in helping Arrow achieve its ongoing goal of making sure every customer is completely satisfied. As part of that goal, Herb recommends genuine GM parts, designed and tested for the best performance possible in your GM vehicle.

The Larry Reid's Arrow Buick Pontiac GMC Parts Department is your best source for genuine GM parts! You will discover what we already know. Herb has the most knowledgeable staff in the Twin Cities area. He can deliver parts to any location. We offer shipping to anywhere in the United States and around the world. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock at all times. You can order parts online too!